Terms and conditions of use

FULL FAITH INDUSTRIAL LIMITED. RM 2105 JQD1062 TREND CENTRE

29-31 CHEUNG LEE STREET

CHAI WAN

HONG KONG

The website www.LEDthelife.com offers its user free access to the information available at time of connection. This site is the exclusive property of Full Faith Industrial Limited whose names, registration no. and contact details are mentioned above.

These general conditions apply to all products sold by Full Faith Industrial Limited. By buying products online, the customer declares that he uses the website www.LEDthelife.com in accordance with applicable law and the following terms and conditions. It is brought to the attention of the customer that Full Faith Industrial Limited is not the owner of all the information and all images online and disclaims any responsibility in this regard.

PLEASE READ THE TERMS AND CONDITIONS BELOW CAREFULLY.

Article 1. Object

These general sales conditions aim to define the contractual relationship between the Customer and www.LEDthelife.com, and conditions applicable to all purchases made through the merchant site Full Faith Industrial Limited (publisher of the site www.LEDthelife.com) the Customer is a business or a consumer, and of ordering to after-sales services, through the payment and delivery. The only language available for the conclusion and execution of the contract is French.

The acquisition of a product through this site constitutes full acceptance by the Customer of these terms. They prevail over any other general or special conditions of Customer.

Full Faith Industrial Limited (publisher of the site www.LEDthelife.com) reserves the right to change these terms at any time. The terms and conditions applicable to an order are those in line of placing the order.

It is brought to the customer's attention that www.LEDthelife.com is not the owner of all the information and all the images online and thereby releases any responsibility in this regard.

Moreover, some national laws restrict the import of certain products in the Customer's country of residence. The latter must learn about the laws in force before ordering on the website and will be solely responsible for any offenses he might commit in case of illegal import. Full Faith Industrial Limited (publisher of the site www.LEDthelife.com) reserves the right to cancel any order from a customer with whom a payment dispute without it can claim any compensation in any capacity whatsoever.

Article 2. Products, prices and import taxes

2-1. Products

Faith Industrial Limited (publisher of www.LEDthelife.com) seeks to describe and present the items sold on the site with the greatest accuracy. However, in an ongoing effort to improve the quality of our products, we may need to slightly modify some of their characteristics. Moreover, despite all our efforts, errors could be occurred. In any case our liability could not be committed. If you notice an error on our product sheets, we thank you for telling us so that it can be quickly corrected. Similarly, the product photos posted on Faith Industrial Limited (publisher of www.LEDthelife.com) are not contractual. In any event, the liability of the site www.LEDthelife.com can't be engaged on the basis of the said photos.

2-2. Prices

The prices of our products are indicated in dollars and are applicable at the date of sending confirmation of the order made by the Customer. LEDthelife.com reserves the right to change the prices of products at any time but the products will be billed based on rates in effect at the time of your order validation.

The shop owner is a Chinese exporter, the prices on the website are exclusive of taxes. In effect, the Chinese export VAT will not be charged. Customs duties or other local taxes or import duties or state taxes may be payable. These rights are not within the purview of Full Faith. 

The customer agrees, in its sole responsibility to comply with local tax rules that apply to it and learn in advance from the customs administration of the country in regard to the amount of taxes and the nature of goods they wish to import.

Article 3. Availability

At the Customer's order, LEDthelife.com publishes the availability of the chosen product. If the product is unavailable, the Customer may not add to cart unless stated clearly indicating a pre-order. Prices shown on the sheets are only valid in case of dispute.

LEDthelife.com offers are only valid during the duration of their visibility on the site.

Article 4. Registration and confirmation of the order

By ticking the option "I have read the terms and conditions and I accept without reservation" the customer confirms the order and, therefore, accept without reservation all of these terms of sale. This confirmation and all data recorded constitute proof of the transaction.

A summary of your order information will be sent via e-mail confirmation of your order.

Full Faith Industrial Limited reserves the right to cancel any order if (I) non-availability of stock, (II) ongoing dispute with the customer, (III) total or partial non-payment of a previous order by Customer, (IV) refusal to authorize payment of banking organizations (V) refusal to accept payment of our fraud detection, (VI) is not paid within seven days of order (VII) or partial payment (VIII) in case of error calculation of prices and weight. Responsibility for Full Faith Industrial Limited will not be in any way engaged in these assumptions. In case of cancellation of the order by Full Faith Industrial Limited, It will be sent by email to the customer, the invalidation of the order as soon as possible. In addition, the Customer has the option to check the status of their orders, returns and exchanges on account he has created on the Website (hereinafter denominated as "My Account").

Article 8. Retention of Title Clause

Www.LEDthelife.com reserves full ownership of Products delivered to the Customer until payment of the full amount of the order, if any, plus interest.

Article 5. Payment

5-1. Payment by credit card via PayPalwww.LEDthelife.com accepts payment by credit cards VISA and MASTER-CARD via the online service PayPal. The data on the credit card of the Customer is encrypted using SSL and then transmitted to PayPal which decrypts and manages the transaction. Full Faith Industrial Limited and the personnel of LEDthelife.com have any access to bank information of the customer. Payment via Paypal is accepted to the extent that the names of the Customer and the owner of the Paypal account are the same and also the Paypal account is a verified account.

5-2.Payment by credit card via Hipay

HiPay offers next generation payment solutions with high added-value for data, mobility and international development.

5-3. Payment by bank transferPayment by bank transfer is reserved for the customer who passes a big order, if you want to pay by bank transfer, please contact us for bank account information.

5-4. Failure or delay in paymentThe Customer has a period of 7 days from the order to send the payment to www.LEDthelife.com. At the expiration of this period, the order will be canceled, and this cancellation can’t be considered a breach of contract by him.

Article 6. Time of preparation of the order and delivery

However, the period of preparation of the order is usually observed 5 to 7 working days, or 10 to 15 days for large quantities after the payment validation, namely:- By credit card via PayPal: Immediate (except payment refused by the bank terminal)

- By bank transfer: after receipt of payment. To this period, must be added the delivery time of the order with DHL which is generally 3 to 5 days, except temporarily retained by the customs service, once the order is processed (output warehouse). Shipping costs appear on the order summary before validation.

www.LEDthelife.com engages for the delivery of order within a maximum of 30 days from the day that you submitted your order (or receipt of your payment if applicable). Other delivery time is indicative only. In case of delivery time longer than that indicated, due to disruption of suppliers or other, the customer will be informed by email as soon as possible and can then request within two working days, the cancellation of the order.

Article 7 Delivery

Delivery of products is done in the name of Customer, delivered against signature by the carrier. The orders come to the Customer in a solid package and without any external mark identifying its contents. The goods purchased at www.LEDthelife.com travel at the risk of the customer.

7-1. Delivery address 

Products will be delivered to the delivery address specified by the customer on the order form. The customer is solely responsible for the accuracy of contact details they provide on www.LEDthelife.com when placing his order.

7-2. Absent on the day of delivery

In some cases, the carrier may leave a notice in the mailbox of the Customer, asking to contact the carrier or in the nearest depot or contact him to make an appointment for delivery.

7-3. Delay in delivery

It is possible that a package does not arrive within the time announced by the carrier. In this case, the Customer must contact the carrier and communicate the package number indicated in the "Account".

7-4. Loss of parcel

In case of lost parcels, www.LEDthelife.com is required to meet the deadlines imposed by the carriers on the declaration of loss and return of the item. In fact, the customer is also bound by these limits. Accordingly, the customer has a maximum of 10 working days from the receipt of the email confirmation of shipping to report to www.LEDthelife.com that the package is lost. Beyond this period, no claim will be taken into account. If the Customer has declared the lost package within the time above explained, www.LEDthelife.com will undertake to open a claim file. In this context, it is possible that the carrier asks www.LEDthelife.com site documents necessary for the creation of this case that the Customer hereby undertakes to provide it. The definitive answers on the surveys are given by the carriers within a period ranging from one to three weeks. The answer can be of two types: either the parcel is found and it is then returned to the Customer following the normal procedure, or the parcel is lost by the carrier and www.LEDthelife.com will inform the Customer and shall refund (amount charged) or performs a second shipment according to the customer's choice.

7-5. Delivery error

The Customer must make, via the "Contact Us", any claim of non-conformity of products in nature, quality or quantity compared with the data on the bill the same day of receipt or no later than the first business day of the receipt. All claims of non-compliance not made with the rules defined above and within the time limits could not be taken into account and release www.LEDthelife.com site from any liability to the Customer. If a return is accepted, the Customer will receive a return order and a return number. The product in perfect condition, in its original packaging with original tags and return order completed, will be returned to Full Faith Industrial Limited (publisher of the site www.LEDthelife.com), to the address listed at the top of this document. Any package without a valid return number on the mailing label will be refused.

7-6. Treatment of package: Not reside at This Address / Unclaimed / Refused

If your package is returned by our service provider for one of the following reasons:- Does not reside at This Address- Package unclaimed during the instance - Packages refused by the addressee upon delivery,after receipt and acceptance of return, we will proceed to refund the value of the order, excluding shipping costs, within 30 days.

Article 8. Retention of Title Clause

Www.LEDthelife.com reserves full ownership of Products delivered to the Customer until payment of the full amount of the order, if any, plus interest.

Article 9. Protection of private life

During the consultation of the Site, especially when each order placed by the Customer, a number of personal information may be collected by www.LEDthelife.com. The collection of personal information about the user or the Customer is done in accordance with the rights of privacy.

Each Customer may connect to the "Account" online, access or to request access to the personal information to modify, correct or delete. Www.LEDthelife.com undertakes not to disclose to third parties the personal data that communicated by the Customer without the express and prior consent of the Customer, via a check box displayed during registration or its controls. The customer authorizes www.LEDthelife.com to use his personal data for order processing and to enhance communication by www.LEDthelife.com, particularly through the "newsletter" that the Customer can subscribe and unsubscribe by clicking on the link at the bottom of each newsletter or through the "Account" online.

When the conditions required for registration are met, the customer can access his "Account" through the login credentials he has chosen. This information is strictly personal and confidential and shall not be communicated or shared with third parties. In no event is LEDthelife.com not responsible for the loss of login credentials by the Customer. The Customer will be solely responsible for the use of his login name by third parties or actions or statements made through the "Account", whether fraudulent or not. It guarantees LEDthelife.com against any claim in this respect. Furthermore, LEDthelife.com does not have the means to check the identity of people accessing its services online, and cannot therefore be responsible for impersonating a Customer. If the Customer has reason to believe that a person using his password or account connection, it must immediately inform LEDthelife.com through the "contact us".

Article 10. Customer Service

For further information or questions, our customer service is at your disposal:

- E-mail: Free and easy: by filling out our contact form "Contact us".

Article 11. Guarantees - Limits of liability

11-1.Guarantees Any guarantees applicable to products are those accorded by the manufacturers, whose duration is stated on the product page of the items concerned. The guarantee of goods sold is limited to the exchange of defective products and applies only to parts delivered, but this guarantee cannot involve hardware under which were incorporated the parts in question.

The guarantee does not apply in case of a repair or intervention of any outside person to after the seller has been found. The guarantee does not apply to repairs or replacements that result from normal wear of equipment, damage or accidents resulting from misuse, neglect, lack of supervision or maintenance, faulty installation and all other defects beyond our control. In any case, the Full Faith Industrial Company Limited (publisher of the site www.LEDthelife.com) can’ t be held responsible for the direct or indirect consequences for persons and property of a failure of the equipment sold by it. No compensation can be claimed as a result for any purpose including in respect of loss of use.

The costs of return to the www.LEDthelife.com are the responsibility of the Customer. The Customer can select the carrier of his choice or to make an economic sending via the postal service. Returned products remain under the responsibility of the customer until delivery in the local site www.LEDthelife.com.

The repair is made in the workshops of sellers or his subcontractors, the seller agrees to carry out all repairs of defective parts by him.Products repaired or replaced will be returned to the customer by www.LEDthelife.com, at its expense.

11-2. Limitation of LiabilityThe photographs, text, graphics, information and characteristics illustrating the products presented on the site are not contractual. Consequently, the responsibility of site www.LEDthelife.com can’t be held liable for errors or omissions in any of these photographs, texts, graphics, information or characteristics of products, or in case of modification of the characteristics of the products by providers. The www.LEDthelife.com website  cannot be held liable for breach of contract in case of shortage or unavailability of the product, force majeure, disruption or strike of postal services and transport and / or communications services, flood, fire. www.LEDthelife.com shall not be liable for all damages because of this, loss of operation, loss of profit, loss of opportunity, damages or expenses. In any event, delays in delivery shall not result in damages and interest, withholding or cancellation of orders.

Article 12. Intellectual property

The information, icons, photographs, images, texts and other documents accessible via this site are objects of industrial property rights and / or intellectual, and depending on the case, are the property of Full Faith Industrial Limited(publisher of the site www.LEDthelife.com)  (the structure, text, images and some photos) or third parties which have the authorization of the site www.LEDthelife.com to use. As such, any reproduction, representation, adaptation, translation and / or transformation, total or partial, or transfer to another site are prohibited. The copy for private use of these items may be authorized. Their partial or total reproduction without the prior written consent of the author is strictly prohibited and constitutes a counterfeiting.

Customers and users of this website must comply with the legal provisions applicable to the internet and in particular the provisions of the "Information and Freedom Act", the violation is punishable by law. In addition, they must refrain regarding information which they may access, collect, capture, deformation or use and, generally, any action that could infringe private life or reputation of individuals.

Article 13. Divers

These conditions of sale constitute the entire obligations of the parties. www.LEDthelife.com reserves its right to modify at any time and without advance notice. The Customer is requested to read the terms of sale prior to each command that he will make on the site. The Customer acknowledges and agrees that the fact to tolerate a situation for www.LEDthelife.com, does not give effect to the other party acquired rights. Such tolerance cannot be interpreted as a waiver to enforce the rights in question. If one or more provisions of these general conditions of sale should be declared as such under any law, regulation or following a final decision of a competent court, other provisions shall remain in full force and their reach.

Article 14. Applicable law - Competent Jurisdiction

These general conditions of sale are governed by Chinese law. This is for the substantive rules as to the rules of form. In case of dispute, and after an attempt at conciliation, jurisdiction is given to the competent courts, despite multiple defendants or call in guarantee, even for protective procedures, for referee or by request.

General conditions of sale in force at the date of 16/05/2016